Summary: tk999 or takes your privacy seriously. This policy explains what data we collect, why we collect it, and how we keep it safe. We never sell your information.
1 Introduction & Scope
This Privacy Policy applies to all services on the tk999 or website (tk999or.net) and mobile application. By registering, logging in, or using any of our services, you are considered to have agreed to the terms of this policy.
Tk999 or believes that protecting your personal data is not just a legal obligation — it's a moral responsibility. That's why this policy is written in plain language, so every user can clearly understand how we handle their information.
This policy is built in accordance with international data protection laws and the core principles of GDPR. Our data processing is always carried out for legitimate purposes, kept to a minimum, and limited to a defined retention period.
2 What types of data are collected
Tk999 or collects two types of data — what you provide directly, and what is collected automatically during your use of the platform.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-related | Name, date of birth, NID number | Identity & age verification |
| Contact Information | Phone number, email address | Account communication & security |
| Financial data | Mobile Pay/Nagad number, bank details | Payment processing |
| Technical data | IP address, device information, browser | Security & Fraud Prevention |
| Usage data | Game history, betting records | Service improvement & responsible gaming |
| KYC Documents | Passport/NID copy, proof of address | Fulfilling Legal Obligations |
Please note: We only collect data that is strictly necessary. Requesting unnecessary personal information goes against our policy.
3 How We Collect Information
Tk999 or collects your data in the following ways:
- Directly from you: Via registration forms, KYC uploads, support chat, and email
- Automatically: Via cookies and log files when you browse the site
- From third parties: In limited amounts from payment providers and identity verification services
- Device Information: Device model, operating system, and app version collected during app usage
Every piece of data we collect has a clear purpose — nothing is collected without reason. Your data will not be used for marketing without your consent.
4 Purpose of Data Use
Tk999 or uses your data for the following purposes:
- Account creation, management, and verification
- Processing deposits and withdrawals
- Fraud and money laundering prevention
- Ensuring age and identity verification
- Customer Service & Complaint Resolution
- Platform security and technical troubleshooting
- Responsible Gaming Monitoring & Support
- Meeting legal and regulatory obligations
- Personalised offers and promotions with your consent
Please note: If you'd prefer not to receive promotional emails or SMS, you can opt out at any time through your account settings.
5 Data Sharing Policy
Tk999 or does not sell, rent, or share your data for commercial purposes. Data may only be shared in the following limited circumstances:
- Payment Providers: Mobile Pay, Nagad, Rocket – only the information necessary to process transactions
- Identity verification services: International verification agencies for KYC processing
- Legal Authority: Where required by court order or government directive
- Audit & Compliance: To licensing authorities for regulatory purposes
- Technology partners: Hosting and security providers – for operational purposes only
All third parties with whom data is shared are bound by confidentiality agreements with tk999 or and are prohibited from using the data for their own purposes.
6 Data Protection Methods
Tk999 or uses multiple layers of security to keep your data safe:
- 256-bit SSL/TLS encryption – applied to all data transmissions
- AES-256 encryption – for sensitive data stored on servers
- Two-factor authentication (2FA) – for account access
- Firewall and intrusion detection systems
- Regular security audits and penetration testing
- Employee data access controls – only authorised personnel are granted access
- Payment data stored in compliance with PCI-DSS standards
You can help too: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone.
7 Cookies Policy
Tk999 or uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
- Essential Cookies: Required for the site to function properly – login sessions, language preferences
- Analytics Cookies: To understand which parts of the site are used most
- Preference Cookies: To remember your game preferences and display settings
- Security Cookies: To prevent unauthorized access and fraud
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
8 Data Retention Period
We retain your data only for as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Transaction records | 7 Years | Financial Regulatory Standards |
| KYC Documents | 5 years from last activity | Anti-Money Laundering laws |
| Support Conversations | 3 years | Proof of complaint resolution |
| Log Files | 12 months | Security audits |
| Marketing Information | Until opt-out | Based on your consent |
Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to your identity.
9 Your Rights
As a tk999 or user, you have several rights regarding your own data:
Right to Access
You can request to view the information we hold about you at any time.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of data beyond what is required by legal obligations.
Right to Data Portability
You may request a copy of your data in a portable, readable format.
Right to Object
You may object to your data being used for marketing or profiling purposes.
Right to Restrict Processing
You may request that data processing be temporarily paused under certain circumstances.
To exercise these rights, send an email to support@tk999or.net. We will respond within 30 days.
10 Protection of Minors
Tk999 or does not knowingly collect data from anyone under 18. Age verification is mandatory at registration, and additional proof may be requested in cases of doubt.
If we inadvertently collect data from a minor, the account will be closed immediately and all associated data will be deleted. If you believe your child has accessed our platform, please contact us right away.
For parents: Keep parental controls enabled on your child's device. If you have any concerns, contact us immediately at support@tk999or.net.
11 Policy Changes & Updates
Tk999 or may update this Privacy Policy when necessary. For significant changes:
- Advance notice will be sent to your registered email
- The "Last Updated" date on this page will change accordingly
- At least 14 days' notice will be given before any significant changes
- In some cases, active consent may be required for updated policies
We recommend visiting this page regularly to stay up to date with our latest policy.
12 Contact & Data Requests
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:
- Email: support@tk999or.net
- Subject: Write "Privacy Request" and send
- Live Chat: Chat directly from any page on the site
- Response time: within 30 business days
We take every privacy request seriously and aim to resolve it as quickly as possible. Requests are processed after your identity has been verified.
Other Policies: For more details, visit our Terms & Conditions and Responsible Gaming View page.